1. Basic policy
Renewable Energy Promoting Organization, Inc. recognizes the importance of customers’ personal information, and by complying with laws and other regulations regarding personal information protection, we ensure that personal information is properly and safely handled. In addition, the Personal Information Protection Law and the Number Law stipulate that certain matters should be made public or made available to the person in question, and are continually reviewed to improve the protection of personal information.
2. Purpose of use of personal information handled by our company and the Number Law
Personal information related to employees and specific personal information (*1) are excluded.
2.1. Purpose of use regarding customers’ personal information
We will use personal information to the extent necessary to carry out fulfillment of contracts, debt collection and fulfillment of debts, formation and preservation of assets and equipment, development and improvement of products and services, information via direct mail regarding products and services(including guidance from our company when collaborating with partner companies) and other related tasks.
- Electricity business
- Manufacturing, sales, leasing, installation, operation, and maintenance of energy-related equipment and machinery
- Information processing and telecommunications business
- Buying, selling, leasing and management of real estate
- Civil engineering, architectural works and related surveys, planning, design, maintenance and supervision
- Engineering, consulting, and sales of technology and know-how regarding businesses 1) to 5) and environment
- Businesses incidental to 1) to 5)
2.2. Purpose of use of personal information of business partners
The personal information of our business partners is used for purposes such as purchasing goods, outsourcing, payment, and notification of related information in our electricity business and related businesses. In addition, the information will be used to collect and provide various information regarding our business activities to our business partners.
2.3. Purpose of use of specific personal information
We will use the specific personal information received for personal number-related affairs as stipulated by the Number Act.
- Preparation of payment records for remuneration, fees, etc.
- Preparation of payment records for real estate usage fees, etc.
- Preparation of payment records for consideration for transfer of real estate, etc.
Furthermore, even if we have the consent of the individual, we will not use specific personal information for other purposes.
(*1) Specific personal information refers to personal information that includes an individual number.
3. Matters related to retained personal data (*2) handled by our company
Personal information about employees are excluded.
3.1. Purpose of use of retained personal data handled by our company
The purpose of use of retained personal data handled by our company is as stated in 2. above.
3.2. Procedures regarding requests for disclosure, etc. (*3)
3.2.1. How to receive requests for disclosure, etc.
When requesting notification of the purpose of use, disclosure (including disclosure of records provided to third parties), correction, etc., or suspension of use of retained personal data handled by our company, please apply in writing below. Please note that responses and notifications will be sent by mail or email to the address listed on the invoice.
- Company name: Renewable Energy Promoting Organization, Inc.
- Address: 36-18-202 Yokoteracho, Shinjuku-ku, Tokyo
- CEO: Seiya Miyake
3.2.2. How to confirm that you are the person in question or your agent
When we receive a request for disclosure of retained personal data handled by our company, we request the documents to prove the identity (driver’s license, health insurance card, passport, resident card, seal certificate, personal number card, etc.). We will confirm this upon receipt of a copy of the document. In the case of a representative, in addition to the documents listed above, we will confirm by checking an extract of the family register, other documents certifying the legal representative’s qualifications, a power of attorney, and a seal certificate for the seal affixed to the power of attorney.
3.2.3. Commission
A prescribed fee may be charged in response to a request for notification of the purpose of use or disclosure (including disclosure of records provided to a third party) of retained personal data.
（※2）保有個人データ
当社がご本人またはその代理人から求められる開示、内容の訂正、追加または削除、利用の停止、消去および第三者への提供の停止のすべてに応じることができる権限を有する個人データのうち、その存否が明らかになることにより，公益その他の利益が害されるものを除いたものです。
（※3）開示等の求め
保有個人データの利用目的の通知、保有個人データの開示、第三者提供記録の開示、保有個人データの内容の訂正、追加または削除、保有個人データの利用の停止または消去をいいます。
4. Measures taken to safely manage retained personal data
4.1. Creation of basic policy
In order to ensure the proper handling of personal data, we have established basic policies regarding “compliance with relevant laws and guidelines” and “point of contact for handling inquiries and complaints”.
4.2. Establishment of regulations regarding the handling of personal data
We establish rules for handling personal data regarding handling methods, persons in charge and their duties, etc. for each stage of acquisition, use, storage, provision, deletion/disposal, etc.
4.3. Organizational security management measures
In addition to establishing a person responsible for the handling of personal data, we will clarify the employees who handle personal data and the scope of personal data handled by such employees, and we will take responsibility in the event that we identify facts or signs of violations of laws or handling regulations.
4.4. Human safety management measures
When hiring a new employee, we obtain a written oath regarding the handling of personal information from the employee based on the personal data handling regulations.
We regularly provide training to employees regarding the handling of personal data, safety management measures for personal data, roles and responsibilities of employees, etc., including at the time of recruitment and after employment.
4.5. Physical security management measures
Measures will be taken to prevent the theft or loss of media on which personal data is written or recorded, and measures will be taken to restrict entry and exit from offices and offices by persons who are not authorized to use them.
4.6. Technical safety management measures
For systems that handle personal data, access control limits the scope of use by persons in charge.
4.7. Understanding the external environment
Our company does not handle personal data in foreign countries.
5. About joint use of personal information
We may share personal information as follows. However, we comply with laws and regulations (such as conduct regulations under the Electricity Business Law and the “Guidelines for Appropriate Electricity Transactions”) and exclude personal information within the scope that affects conduct regulations.
5.1. Regarding electricity business
5.1.1. Scope of joint users (*4)
- Retail electricity provider (*5)
- Transmission System Operator Transmission System Operator (*6)
- Organization for Cross-regional Coordination of Transmission Operators, Japan (*7)
- Contractors need to be restrained (*8)
- Distributor
- Power generation contractor (*9)
- Generator
5.1.2. Purpose of joint use
- To conclude, change, or cancel a wheeling supply contract or an electricity amount adjustment supply contract (hereinafter referred to as a wheeling supply contract)
- For the purpose of discontinuing retail supply contracts (including contracts for supply to remote islands and final guaranteed supply) or electricity supply contracts (hereinafter referred to as retail supply contracts) (*10)
- To confirm information regarding supply (power receiving) points
- To carry out the operations of Transmission System Operator and power distribution companies based on contracts such as electricity meter reading, maintenance, inspection, and replacement of equipment, inspection of equipment during power outages, disasters, etc., and other wheeling supply contracts
- To carry out operations related to negawatt transactions
- For notification and billing of calculation information for grid-connected electricity receiving service charges (charging on the power generation side)
5.1.3. Information items to be shared
5.1.3.1. Basic information
Name, address, telephone number, retail supply contract number, postal code, email address
5.1.3.2. Information regarding supply (power receiving) points
Supply areas of Transmission System Operator and power distribution companies that conclude wheeling supply contracts, etc., remote island supply terms and conditions, supply (receiving) point identification number, wheeling contract amount information, upper current limit, connected power transmission service menu, power factor, Supply method, consignment contract determination method, meter information, lead-in pole number, presence or absence of grid connection equipment, date of change in consignment contract, meter reading date, contract status, decommissioning method, billed amount, discount classification, presence or absence of contract change, and power receiving voltage
5.1.3.3. Information about negawatt trading
Power generation sales volume, demand procurement volume, demand suppression volume, baseline
5.1.4. Person responsible for managing shared use
5.1.4. 1. Basic information
Retail electricity business operators who have concluded retail supply contracts, etc. (However, for basic information regarding customers receiving remote island supply or final guaranteed supply, general power transmission and distribution business operators)
5.1.4.2. Information regarding supply (power receiving) points
Transmission System Operator and power distribution companies whose supply area is the supply (power receiving) point
5.1.4.3. Information about negawatt trading
Contractors need to be restrained
5.1.4.4. Basic information on notification and billing of calculation
Information for grid-connected power receiving service charges (charging on the power generation side)
Power generation contractors who have concluded power purchase contracts with power generators
(*4) Our company will only share customers’ personal information with businesses within the range necessary for the purpose of joint use, and not necessarily all retail electricity businesses and general power transmission and distribution businesses. Customers’ personal information will not be shared with demand curtailment contractors and power distribution companies.
(*5) Retail electricity provider refers to a retail electricity business operator that does not fall under the grounds for refusal of registration stipulated in Article 2-5, Paragraph 1 of the Electricity Business Act (Act No. 170 of July 11, 1960). A business that has been registered as a business by the Minister of Economy, Trade and Industry (deemed to have been registered as a retail electricity business according to the supplementary provisions of the Act for Partial Amendment of the Electricity Business Act, etc. (Act No. 72 of 2014)) (including business operators). (Please refer to the Agency for Natural Resources and Energy website for the name, location, representative name, etc. of the business operator.)
(*6) Transmission System Operator refers to the following companies. Please refer to each company’s website for the name, location, name of representative, etc. of each company.
- Hokkaido Electric Power Network Co., Ltd.
- Tohoku Electric Power Network Co., Ltd.
- TEPCO Power Grid Co., Ltd.
- Chubu Electric Power Power Grid Co., Ltd.
- Hokuriku Electric Power Transmission and Distribution Co., Ltd.
- Kansai Electric Power Transmission and Distribution Co., Ltd.
- Chugoku Electric Power Network Co., Ltd.
- Shikoku Electric Power Transmission and Distribution Co., Ltd.
- Kyushu Electric Power Transmission and Distribution Co., Ltd.
- Okinawa Electric Power Co., Ltd.
(*7) Organization for Cross-regional Coordination of Transmission Operators, Japan refers to a licensed corporation established for the purpose of wide-area operation of electric power business based on the provisions of Article 28-4 of the Electricity Business Law (Electricity wide-area operation promotion organization For the name, location, name of representative, etc., please refer to the website of the Organization for the Promotion of Regional Electricity Management).
(*8) A demand curtailment contract holder is an operator that has concluded a demand curtailment amount adjustment supply contract with a member who is a general power transmission/distribution company or a power distribution company (a company that has obtained a company code before concluding the contract). (For the name, location, name of representative, etc. of the business operator, please refer to the website of the Organization for the Promotion of Regional Electricity Management).
(*9) A power generation contractor is a person who has concluded a power generation adjustment supply contract with a general power transmission and distribution company.
(*10) Retail supply, etc. contract abolition agency means that a business that has received a new application for a retail supply, etc. contract from a customer, acts on the customer’s behalf to request an existing business to terminate the retail supply, etc. This refers to applying for cancellation of a supply contract.
6. Contact point for inquiries and consultations regarding the handling of personal information and specific personal information
For inquiries and consultations regarding our handling of personal information and specific personal information, please contact us using the information below.
- Company name: Renewable Energy Promoting Organization, Inc.
- Address: 36-18-202 Yokoteracho, Shinjuku-ku, Tokyo
- CEO: Seiya Miyake
- Email: info@saiene-repo.com
7. Location of our company, name of representative
Please refer to our website for the location of our company and the name of our representative.